Last updated: 4 February 2026

Company name
GCS Support LTD

Website
gcssupport.co.uk

Contact details
Email: info@gcssupport.co.uk
Telephone: 01184663404

These Terms and Conditions govern your use of the website and the services provided by GCS Support LTD. By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions.

1. About Us
   GCS Support LTD is a UK-based service provider offering care and support services and cleaning services to individuals, organisations, care homes, hospitals, local authorities, and commercial clients. All services are provided in accordance with applicable UK laws and regulations.

2. Scope of Services
   We provide a range of services which may include, but are not limited to, home care, respite care, elderly care, live-in care, dementia support, autism support, community support, challenging behaviour support, general care services, domestic cleaning, commercial cleaning, and support services for care homes and hospital settings.

The exact scope, duration, and cost of services will be agreed with you separately, either in writing or through a service agreement or care plan.

3. Website Use
   You may use this website for lawful purposes only. You must not use the website in any way that may cause damage, disrupt access, or impair the functionality of the site, or for any fraudulent or unlawful purpose.

We reserve the right to suspend or restrict access to the website where misuse is suspected.

4. Enquiries and Service Requests
   Submitting an enquiry through the website does not create a contractual relationship. A contract for services will only be formed once services have been agreed and confirmed by GCS Support LTD.

5. User Responsibilities
   You agree to provide accurate, current, and complete information when making enquiries or engaging our services. You must inform us promptly of any changes that may affect the delivery of services, including health, safety, or access considerations.

6. Fees and Payment
   Fees for services will be confirmed prior to service delivery. Payment terms will be set out in your individual service agreement or invoice. We reserve the right to suspend services where payments are overdue.

7. Cancellations and Changes
   Cancellation and notice requirements will be outlined in your service agreement. Where no specific agreement applies, reasonable notice must be provided. Failure to provide adequate notice may result in charges.

8. Complaints
   We aim to provide a high standard of service. If you are dissatisfied, please contact us using the details above. Complaints will be handled promptly and fairly in line with our internal complaints procedure.

9. Liability
   We will not be liable for any loss or damage that is not reasonably foreseeable. Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

10. Intellectual Property
    All content on this website, including text, logos, and design elements, is owned by or licensed to GCS Support LTD. You may not reproduce, distribute, or use any content without prior written permission.

11. Third-Party Links
    This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

12. Changes to These Terms
    We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

13. Governing Law
    These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.