Last updated: 4 February 2026

Company name
GCS Support LTD

Website
gcssupport.co.uk

Contact details
Email: info@gcssupport.co.uk
Telephone: 01184663404

This Privacy Policy explains how GCS Support LTD collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who We Are
   GCS Support LTD is the data controller responsible for your personal data.

2. Personal Data We Collect
   We may collect and process the following types of personal data:

• Name, address, email address, and telephone number

• Information submitted through contact forms or enquiries

• Service-related information necessary to deliver care or cleaning services

• Technical data such as IP address, browser type, and website usage information

3. How We Use Your Data
   We use your personal data to:

• Respond to enquiries and provide information about our services

• Deliver and manage our services

• Communicate with you regarding services, updates, or changes

• Improve our website and services

• Comply with legal and regulatory obligations

4. Lawful Basis for Processing
   We process personal data based on one or more of the following lawful grounds:

• Consent

• Performance of a contract

• Legal obligation

• Legitimate interests, where those interests are not overridden by your rights

5. Sharing Your Data
   We do not sell your personal data. We may share data with trusted third parties such as professional advisers, service partners, or regulators where required by law, and only where necessary to deliver services or comply with legal obligations.

6. Data Security
   We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

7. Data Retention
   We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.

8. Your Data Protection Rights
   You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time where consent is relied upon

To exercise your rights, please contact us using the details above.

9. Cookies
   Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Further details may be provided in a separate cookie notice.

10. Third-Party Websites
    Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

GCS Support LTD
Email: info@gcssupport.co.uk
Telephone: 01184663404